Welcome to our “privacy policy gonzay com” page. At Magento Service Gonzay, we are committed to protecting your privacy and handling your personal information transparently.
This “privacy policy gonzay com” document explains how we collect, use, share, store and delete your data when you use our website, services or interact with us. Please read this policy carefully before providing any personal information.
Who we are & what this policy covers?
This “privacy policy gonzay com” applies to your interactions with our website and services, including browsing, ordering, registering, and contacting us. We are the data controller for the personal information we collect from you.
By using our site or providing us information, you agree to the terms of this “privacy policy gonzay com”.
What information do we collect?
When you use our services or place an order, we may collect:
- Your name, email address, delivery address, billing address, phone number.
- Payment information (handled securely by payment processors; we do not typically store full card details).
- Account login data if you register an account with us.
- Technical data such as IP address, browser type, device type, pages visited on our site.
- Marketing preferences and consent choices if you opt in.
We only collect the data necessary to perform our services and to improve your experience.
How do we use your information?
We use your personal data for the following purposes:
- To process and fulfil your orders, deliveries and returns.
- To manage your account, profiles, and any support queries you raise.
- To send you order confirmations, shipping notifications, and customer service messages.
- To send you marketing communications if you have consented; you may withdraw consent at any time.
- To improve our website, analyse customer behaviour, personalise your experience, and detect fraud or abuse.
Legal basis and your rights
We process your information based on legitimate business interests, performance of contract (e.g., fulfilling your order), and where required, your consent. Under applicable laws (such as GDPR, CCPA), you have rights including:
- The right to access your personal information.
- The right to request correction or deletion of your personal data.
- The right to restrict or object to processing.
- Where applicable, the right to data portability.
If you wish to exercise any of these rights, please contact us using the details below.
Sharing your information
We will not sell or rent your personal data. We may share information with:
- Service providers who perform tasks on our behalf (payment processors, delivery carriers, IT hosting suppliers) and who are contractually obligated to protect your data.
- Where required by law or to protect our legal rights.
- Affiliates or successors in case of a merger or acquisition, with appropriate safeguards.
Cookies, tracking & technology
Our website uses cookies and similar tracking technologies to personalise your experience, site analytics, and for marketing purposes. You may manage your cookie preferences through the banner or via your browser settings. We endeavour to keep explanations clear and simple in line with best practices.
Security, data retention & deletion
We take data security seriously. We maintain technical and organisational safeguards (such as SSL/TLS encryption for data in transit, access controls, logging) to protect your personal information. We keep your data only as long as necessary for the purposes described in this “privacy policy gonzay com” unless a longer retention period is legally required or permitted. After that, we securely delete or anonymise your information.
International transfers & cross-border processing
If we transfer your data outside your country (including to service providers in locations with different data protection laws), we ensure appropriate safeguards are in place (such as standard contractual clauses or equivalent protection).
Children and age restrictions
Our services are not directed to children under the age of 13 (or applicable age in your jurisdiction). If you are under that age, please do not provide us with personal information. If we become aware that we collected data from a child, we will take reasonable steps to delete it.
Changes to this policy
We may update this “privacy policy gonzay com” from time to time to reflect changes in our practices or applicable laws. The “Effective Date” at the top will reflect the latest version. We encourage you to review this policy regularly. Continued use of our services after changes means you accept the updated version.
Contact us
If you have questions, want to exercise your rights, or wish to lodge a complaint regarding this “privacy policy gonzay com”, please contact: